Dear Marc,
I am writing to thank and compliment you for our fine work in replacing the leaking pan in our bathroom shower. As you know, it was a complex task, involving removal of the tile and underlying old lead pan, installing a new trap and pan, and re-tiling to match invisibly the existing tile.
The job was done to perfection; and I note my admiration for the skill of Art in his attention to detail and his expert understanding of the task and how to go about it.
I am professionally involved with the preservation and restoration of historic buildings requiring the direction and supervision of craftsmen in all of the building trades. And I am please to say that the work you have done for us compare with the best. I would be happy to be a reference for your prospective jobs.
Sincerely yours,
(Lee)
Cecil L. Striker